The logistical chain is one of the most important aspects of any business. It’s about storage, transportation, and resource management. Regardless of your industry, the size of your business, or your business objectives, it’s something that deserves your full and undivided attention. So, how do you get the most out of your logistical system?
One of the ways to improve its efficiency is with the help of technology. Here are some technological marvels which are changing the future of logistics. Some of them can be used in order to further upgrade your own business. Here’s how you can use this type of technology for your own benefit.
1. Warehouse management software
Running a warehouse is a lot easier when you get your hands on suitable warehouse management software. This way, you don’t have to take a whole day in order to do the inventory, instead, you can just check the current contents of your warehouse. Moreover, warehouse management software can help you optimize the use of available space.
This is one of the best ways to handle your inventory and make sure that your business runs uninterrupted. Both production and retail will run much smoother once your warehouse management is handled properly.
2. Fleet management
With proper fleet management software, you can easily improve the reliability of your delivery system. First of all, by allowing you to optimize your routes, fleet management allows you to improve your fuel economy, thus minimizing the costs. Second, it helps you save time and get cargo A to point B in the shortest time-span.
Now, with the help of GPS tracking of all the vehicles in your fleet and making this information available to your customer service (even your customers), you can drastically improve customer satisfaction. This means no late shipments and worries of when these shipments will arrive.
3. Robot-run warehouses
In 2021, Amazon acquired Kiva Systems, a robotics manufacturer, for as much as $775 million. At the time, a lot of people saw this investment as preposterous, however, nowadays, people aren’t skeptical. It’s more than clear that robots are ideal for the warehouse industry.
They can’t get injured, they have a greater carrying capacity, they don’t take days off and they don’t have a problem working on holidays (when the delivery system is under the greatest possible stress). While not a lot of companies can run warehouses like Amazon, there are a lot of things you can do in order to make an improvement here.
4. Drone delivery
Drone technology is currently at its pinnacle and it’s incredibly important that you learn how it can be used to improve your company’s logistics. For starters, drones are more sophisticated, more powerful, and less expensive than they ever were in the future.
Second, drone delivery drastically reduces delivery time, because traffic density is no longer a pressing matter. In fact, the average delivery time can be cut from a couple of days to a couple of hours (that’s how great they are).
5. Third-party logistics
Handling the logistics is not really a simple task, especially with complex long-distance hauling and freighting. Both national and international distributions are incredibly complex to handle and require a ton of paperwork. Now, with so many travel restrictions, things are getting even more complex.
This is why outsourcing to a specialized logistics company is such a great idea. It’s not just about transportation from point A to point B. It’s also about all the paperwork and administrative work that comes with this. This alone is more than worth the money you’ll invest to outsource.
6. Social media customer service
The majority of customers find social media customer service to be a superior way of handling things. It’s simpler, less formal, and usually a lot quicker. Time is of the essence and this form of expediency is incredibly helpful. Moreover, they do not have to ask the question in the inbox.
Instead, they can post to your wall and have someone else from the community provide them with the answer. For you, as a business, this method of problem-solving is incredibly cost-efficient. Moreover, it’s great for your marketing and your public image.
7. Internet of things
The internet of things allows you to get a much better insight into how the product is treated every step of the way. You get to learn more about the product once it leaves your warehouse, as well as before it reaches it. This means that you’ll have the privilege of understanding your cargo a lot better, which allows you to handle it with more care.
Also, it provides you with more data which, when analyzed, gives you complete information. This is something that you can base your logistical strategy on with a far higher accuracy rate.
Regardless of what you do, if your logistics are in order, you can do it more efficiently and at a lower cost. This means that you gain a sizable competitive edge over others by simply being able to make a sturdier chain. It also means that you can reliably provide your audience what they need when they need it, which is a huge bonus in your trustworthiness and, as such, benefits your brand as a whole.
In other words, technology is changing the future of logistics and you need to get on board in order to remain competitive. Your business, your relationship with your clients, and your entire operation are at stake.